Training Is Key To Getting Tech ROI

"Everyone wants change, but no one wants TO BE changed. Part of user adoption is connecting this full circle and getting people to use the technology." - Matthew Chamberlain, Chief Operating Officer, Welligent

For any health and human service organization holding "strategic discussions" about investing in technology, the numbers can look daunting. There are the upfront cost of selection, the technology, process reengineering, retraining, and more (see How To Make The Right Tech Investments For Your Organization: An OPEN MINDS Executive Seminar On Technology Budgeting & Planning, Small Scale Technology Planning & Budgeting: A Roundtable Discussion For Organizations Under $25M, and . . .