Tips For Using Direct Secure Messaging

How individuals communicate is changing – where once telephone calls were the dominate form of communication, text messaging is now used more frequently. And this phenomena has spilled over into the business environment – consumers want quick instantaneous communication and prefer to use personal devices to get it.

For managers of health plans and provider organizations this can be a nightmare. Unsecure text messaging is a direct violation of The Health Insurance Portability and Accountability Act (HIPAA) requirements and could have serious consequences for the organization . . .