The Six Challenges Of Making Peer Services Work

Last week, we provided an update on the current state of credentialing of peer support specialists (PSS) and changes in reimbursement for their services (see Bringing Peer Support To Scale In Service Delivery). For most organizations, the question is not whether to add PSS to their service delivery team—but how. And how to bring those services to scale across a service location.

The article brought some interesting comments from my colleague and OPEN MINDS Senior Associate Sue Bergeson . . .