The Moving Target—Best Practices In ‘Complex’ Care Management

There is general agreement that health and human service delivery should be guided by measurement-based treatment protocols and standardized evidence-informed best practices (see The ‘Best Practice’ Challenge and Using Measurement-Based Care to Enhance Any Treatment). From there, the agreement ends.

I got a better sense of why clinical practice protocols and decision support tools for service delivery are slow in coming to programs focused on consumers with complex needs during the session I hosted at The 2018 OPEN MINDS Management Best Practices Institute, "Can There Be Best Practices In Complex Care? A Town Hall Discussion". I was . . .