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For All The Performance Measurement, Are We Really Measuring Performance?

Our annual 2016 OPEN MINDS Performance Management Institute is coming up in a few weeks, and there will be lots of focus on the increasing use of performance measurement – including the Centers for Medicare and Medicaid’s (CMS) Five-Star Rating System and the National Committee for Quality Assurance’s Healthcare Effectiveness Data and Information Set (HEDIS) – for reimbursement, for marketing, and for compensation (see A Few More Drops In The Performance Measurement Bucket and . . .

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