The ‘Best Practice’ Challenge

The need to standardize service delivery has become increasingly critical for better consumer experience, for better outcomes, and for consistent pricing and performance in value-based arrangements. This was the focus of my closing keynote, Reinventing Your Organization: Key Management Best Practices For A Value-Based World, at The 2018 OPEN MINDS Management Best Practices Institute.

Her primary message—using and extending the use of your electronic health record (EHR) can provide health and human service organizations with the technology platform to push evidence-based practices by creating a “learning system” that proactively manages the health of populations. Collecting data . . .