Executive Briefings | May 9, 2018
Telehealth Gains Popularity, Telehealth Budgets Don’t
The number of consumers using telehealth is on the increase, but remains relatively small. Only 18% of consumers report that they have used telehealth services, according to an Aviza survey, White Paper: 2017 Closing The Telehealth Gap. For the other 82%, it was a matter of lack of clarity about insurance coverage and culture that primarily prevented their adoption—46% of consumers said they would find a video visit less comfortable than an in-person office visit (this was 26% for mental health visits). Another recent study . . .