Executive Briefings | May 7, 2015
Succeeding In The Online Ratings Game – Second, You Need A Plan
Yesterday, we wrote about the growing number of online ratings for health plans, health care provider organizations, and clinical professionals (see Succeeding In The Online Ratings Game – First, Know The Score). Why does this matter? Because whether we like it or not, and whether you agree with the rating systems or not, consumers, referral sources, and payer managers are influenced by these ratings. And ratings will affect your referrals and your contract rates.
Our question for management teams – do you know . . .