Staff Vacancies Just Got A Little More Important & Complicated

You can't go to a health and human service meeting where the topic of workforce doesn't come up. Common topics include retention of direct service professionals, the shortage of psychiatrists, tech-enabled task shifting, and paying for productivity and performance (for more, see the presentation from last week's 2018 OPEN MINDS Executive Leadership Retreat, How To Retain & Grow Direct Support Professionals).

Payers have discovered the importance of the right team and the right number of team members too. Case in point—in July, the Centers for Medicare & Medicaid Services (CMS) released updated Nursing Home Compare . . .