‘Rapid Access’ Might Just Be Your Next Health Plan Conversation

The time that consumers are waiting for health care services appears to be getting longer. The average wait time for consumers seeking a new appointment with a physician increased 30% (24.1 days) since 2014 (see the Merritt Hawkins survey results in Physician Appointment Wait Times & Medicaid and Medicare Acceptance Rates). For mental health services this wait time can be up to 25 days (see Long Wait Times Typical for Psychiatry Appointments). Thirty-eight percent of consumers have had to wait longer than one week for mental health services (see America’s Mental Health 2018).

And a survey out . . .