Planning For The Changing Dual Eligible Market Opportunity

Most health and human services organizations serving consumers with complex needs are providing care to individuals who are dually eligible for Medicare and Medicaid. However, the fact that these individuals are dual eligible isn't always obvious—and often not addressed in strategy. In the decade ahead, deliberate strategies to serve this population will be critical.

Why? First, the dual eligible population is growing, slowly but steadily. In March 2017, there were 10.6 million dual eligible individuals. This is an increase of about 28% since 2009, when there were 8.3 million dual eligible individuals. Between 2009 and 2017 . . .