Planning For The Digital Reinvention Of Your Market

Courtesy of a flood of venture capital and private equity money, there are thousands of new digital technologies and technology-enabled services focused on the health and human service market. As these technologies gain adoption, they present a strategic challenge to the traditional services delivered by most provider organizations, by changing the "value equation" for services—both by reducing the mean cost of services and by improving consumer convenience. This is the core of the coming disruption, and one we've written about before (see Preparing For . . .