By Monica E. Oss Well, what a week! We wrapped The 2020 OPEN MINDS Management Best Practices Institute on Wednesday. We were joined by more than 700 attendees and over 60 faculty from across the country. All with one focus—how to adopt the best practices needed for competitive advantage in a trying time. I'm still trying to digest all the market information I picked up this week. A few big themes. Both health plan and provider organization managers are struggling with what to do next. How to determine what we've learned during the pandemic crisis that might serve consumers well in the time ahead.…
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