Making Performance Real

Health and human service provider organizations need a performance-driven culture to successfully navigate the move to a competitive, value-driven market. As Monica E. Oss discussed last week in The Business Model Transition To Value-Based Care, having the data is not enough. To make the change, your organization needs to change based on that data – it needs a performance-driven culture.

What does that mean? A performance-driven culture is about creating visible metrics of performance through an . . .