Executive Briefings | May 10, 2017
We’re Losing The Consumers That We Have Always Served!
"We're losing the consumers that we have always served!" I was thinking of that quote from a recent consultation when I read the article by my colleague Monica E. Oss, No System Too Big? No Niche Too Small? Strategy Challenges Ahead. As consumers get more “choices” – from their health plans, from new competitive provider organizations, from telehealth – specialty provider organizations need to think strategically about defending their market niche.
To do that, I think there . . .