Member Engagement Models Reshaping The Economics Of SMI Service Delivery is starting in

Leadership Lesson #1 – Don’t Be Surprised!

"Your ability to learn faster than your competition is your only sustainable competitive advantage” – Arie De Gues

"He who does not contemplate the future is destined to be overwhelmed by it" – H. G. Wells

Greetings from my historic hometown of Gettysburg at the start of our annual executive leadership retreat. Today I kicked off the retreat with an executive seminar focused on one of the key ingredients for successful leadership – accurate, timely, and meaningful market intelligence. The seminar, Addressing The Challenges Of The Complex Consumer Market: A Market Intelligence Update, provided an update of our current market intelligence and spending . . .

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