Is Care Coordination A Bust Without Social Services?

The much-awaited results of the “hot spotting” care coordination program from the Camden Coalition of Healthcare Providers were published in The New England Journal of Medicine (NEJM) last month (see Health Care Hotspotting—A Randomized, Controlled Trial). The results were unexpected – the effects of the program on hospital readmissions were not statistically significant.

To back up, the Camden’s Link2Care “Hotspotting” approach is to create customized care coordination plans focused on a consumer's unique needs (see The Hot Spotters). It is the basic construct behind patient-centered medical homes and other specialty care coordination models. Founded almost two . . .