How The ‘Internet Of Things’ Will Change Health Care Customer Service

Last week I asked two important questions – what new capabilities can the "Internet of Things" (IoT) provide payers, and how can the IoT provide a competitive edge to provider organizations (see How The 'Internet of Things' Can Change Everything and How The 'Internet Of Things' Will Bring New Competitive Advantage To Provider Organizations)? The next part of this conversation will up the stakes on a shift that is already separating forward thinking health and human service organizations from all the others – customer service.

Last month at the IoT World Conference, President of Marketing for iYogi, Vishal Dhar presented the whitepaper . . .