How To Avoid Digital Culture Shock

Change of any kind can be difficult, but any change that meets with resistance from any level of an organization can quickly become impossible—something we’ve written about before (see Challenges In Changing To A Culture Of Value (Or Making Any Culture Change) and Are You ‘Coachable’?). This is true for changes to business operations, service lines, performance management, and contracting models—and the tech infrastructure necessary to make all those requirements for a health and human service operation a success.

This digital transformation in health and human service organizations—and the culture shock that can often accompany it . . .