Overcoming The Virtual Health Paradox

The headlines tell us that telehealth (or digital health or virtual health, or whatever you call it) is going to remake health and human service delivery—Virtual Mental Health Delivery Systems Evolve, The Inescapability Of Your Virtual Presence, and When New Contracts Mean New Technology: 4 Things To Remember. But, as usual in health and human services, adoption of new technology is uneven at best—see Failure To Launch and Is 2019 The Year Of The Telehealth Tipping Point?.

Our recent survey of specialty provider organizations found that only 44% of them over $25 million in revenue are using telehealth . . .