Executive Briefings | November 13, 2017
Even ‘Change Management’ Is Changing
Last week, our team was in full “tech immersion” at The 2017 OPEN MINDS Technology & Informatics Institute. But my big takeaway was less about the technology itself and more about changing how organizations use data for competitive advantage and reduce the cost of service delivery (see Connecting The Dots—Sustainability & Tech Leverage).
For me, this is a question of strategy and of culture – which boils down to two questions: How . . .