Creating A Culture Where Metrics-Based Management Can Succeed

Performance was the theme of last week's 2015 OPEN MINDS Performance Management Institute.  And if you read the summaries by my colleagues, Monica E. Oss (see Succeeding In The Face Of New Competition) and Joe Naughton-Travers (see Market, Math & Metrics), the ability to act on performance data is a key management competency.  The question – how do you move from having the data to doing something with it?

That was the focus of the session, Optimizing Performance Measurement Through Culture Change & Technology Adoption – by Christy Winter, LMSW, Manager of Clinical Informatics & Outcomes, Qualifacts, and Karen Brannon . . .