Executive Briefings | June 7, 2019
Consumer Engagement Tech—No Reward Without Risk
Yesterday at The 2019 OPEN MINDS Consumer Engagement Technologies Summit we discussed two key issues—what consumers want and how to engage them. The first is increasingly important to strategic positioning as provider organization executive teams plan their long-term strategies in the face of growing competition (for more, see the closing keynote, What Does It Take To Outlast The Disruptors? Building a New Strategy For A New Market, from my colleague, OPEN MINDS Chief Executive Officer Monica . . .