Greetings from Redondo Beach and the close of the 2019 BHCalCon, the annual conference of the California Council of Community Behavioral Health Agencies. The two days were packed with management best practices about succeeding in the present environment and preparing for the future on many levels.

One topic that came up in my closing keynote, Success Today, Success Tomorrow – Strategy Issues in The Changing California Behavioral Health Market, was the importance of improving your organization’s use of commonly available, inexpensive technology to improve organizational performance. One of those “must leverage” technologies is enhancing the strategic utility of your website . . .

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