I have a few interesting observations about ‘reopening’ of health care service operations after the pandemic crisis closures based on discussions during last week’s virtual 2020 OPEN MINDS Strategy & Innovation Institute. Executives are conflicted—for many reasons—about reopening their office-based operations. And, there is a real lack of clarity about the mandates and availability of testing.

The Centers for Disease Control and Prevention (CDC) guidelines for the reopening of operations (of any type) are ambiguous at best. I’ve read most of them. They are a combination of vague, seemingly off base, and impractical. And there . . .

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