Are You Just Another Manager With An Opinion? The Most Read OPEN MINDS Circle Market Intelligence Reports Of 2019

“Without data you’re just another person with an opinion.” – W. Edwards Deming

I love this quote from Mr. Deming – one of my go to business thought leaders. And, I’ve quoted him before (see Metrics Are A Leadership Issue, Bring On The Data, and Innovation & Evolution: The Essential Reading List). The lack of information for executive decisionmaking among provider organization executives was one of the reasons I started OPEN MINDS three decades ago.

I think there are two critical kinds of information for most managers in the field. There are organizational performance metrics – the internal information about how . . .