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By Monica E. Oss

So much information. So little time. Time is perhaps the most valuable (and scarce) resource executives have. And, our OPEN MINDS team works to make just-in-time information a reality for executive decisionmakers in the complex consumer verticals in health and human services market. Over the past year, we’ve created a monthly digest option – allowing executives to get a monthly summary recap of all of our coverage specific to a particular state, a particular market domain (like child welfare or I/DD), or a particular domain (like finance or strategy). For more on setting up options to receive selected monthly digest reports go to your membership account, select email preferences, and select the reports you’d like to receive. There is no charge.

Another just-in-time market intelligence tool we’ve developed over the past year is a series of free on-line communities for executives with the need for a ‘deep dive’ into a particular topic. With our collaborating educational partners, we have created on-line communities for mental health best practices – PsychU, self-determination – Self-Determination Online Resource Center for Empowerment, EHR optimization – EHR Best Practices, chronic kidney disease management – PKDnetwork, value-based reimbursement – Value-Based Care For Behavioral Health, and integrated care model – Integrated Care Online.

As we wrap up 2019 and head into a new decade, I wanted to share the most-read resources from our on-line communities. As we look at the year in review, three areas were of greatest interest – leveraging new technologies, advances in clinical best practices, and the effects of value-based care on the market.

Getting More Leverage From Tech Investments

Using Your EHR To Drive Consumer Engagement
Leveraging your EHR could be the key to success for your consumer engagement strategy. This article, from OPEN MINDS community EHR Best Practices, outlines some of the major challenges with consumer engagement and highlights the importance of EHR technology for consumer-centered care and increased engagement.

Reducing SMI Healthcare Costs Through Collaboration & Data Integration

Having a functional electronic medical record can make a big difference when integrating care. This article, from OPEN MINDS community Integrated Care Online, covers Partners in Recovery’s journey to integration, and how using electronic medical record Topaz for psychiatry and primary care helped the organization streamline communication, enhance the consumer-health care professional relationship, and reduce unnecessary utilization and costs.

Surviving Consumerism: Leveraging Your EHR For Consumer-Centric Care (Executive Web Briefing Recording)
Providing consumer-centered care is nearly impossible without having the appropriate technology to support such a feat. This free executive web briefing, from OPEN MINDS community EHR Best Practices, brings together industry thought leaders John Talbot, Ph.D., senior associate, OPEN MINDS with a team from the Jefferson Center for Mental Health including Erin Wester, director, Practice Operations and Effectiveness; Oriana Schonlaw, data support analyst; Peter Dunlap, systems engineer; and Vicki Williams, director of applications development to talk about leveraging your EHR for consumer-centered care.

Streamlining The Consumer Experience
Enhancing consumer engagement is often easier said than done. This article, from OPEN MINDS community EHR Best Practices, outlines some of the key features of a successful consumer-centric program looks like and provides strategies that provider organizations can use to support person-centered thinking and care.

New Perspectives On Clinical Practice

The Opioid Crisis: Perspectives From Addiction Specialists In Primary Care & Psychiatry

The relationship between mental illness and addiction is all too common – and has pretty significant consequences if left untreated. Listen to two industry thought leaders—Matthew A. Torrington M.D., medical director of Common Ground Free Clinic and Richard N. Rosenthal, M.D., director of addiction psychiatry at Stony Brook Medical Center and professor of psychiatric at Stony Brook University School of Medicine—share research on mental illness and opioid use, as well as their perspectives on how primary care and psychiatric health care professionals can have a significant impact on the opioid crisis.

Social Media Technology Leads to New Syndrome: Technostress
As the use of technology, social networking sites, and other platforms increases, so does widespread concern and awareness of its potentially negative effects. This article, from OPEN MINDS community PKDnetwork, covers research on the benefits and pitfalls of social networking sites, as well as the vicious cycle of technostress.

Absence of Major Depression and Substance Use Disorder More Likely After Recovery from Eating Disorder
Psychiatric co-morbidities are relatively common among individuals diagnosed with eating disorders – but do they continue after consumers recover from an eating disorder? This article, from OPEN MINDS community PsychU, summarizes a 22-year longitudinal study of 246 women with anorexia nervosa and bulimia nervosa, who had co-morbid major depression or addiction, and provides an analysis of the key findings and implications.

Social Cognition Treatment in Schizophrenia: Status and Opportunities
Individuals with schizophrenia often encounter challenges when interacting with others due an impaired social cognition – and the antipsychotic medications that are on the market, and typically prescribed for treatment, do not treat the debilitating symptoms of social cognitive impairment. This article, from OPEN MINDS community PsychU, provides a summary analysis of psychosocial interventions that are geared toward social cognition in individuals with schizophrenia, and outlines future directions for related social cognitive research.

Dietary Considerations with Polycystic Kidney Disease (PKD): Fluids

The growth and expansion of cysts among individuals diagnosed with polycystic kidney disease (PKD) remains a significant concern. In this webinar from OPEN MINDS community PKDnetwork, you’ll hear two speakers from Otsuka Pharmaceutical Development & Commercialization Inc., Jacob Taylor, Ph.D., R.D., medical science liaison, and Kaitlin Dehlin, Ph.D., RD, medical science liaison, discuss some of the major physiological effects of fluid intake on cysts, as well as implications to support individuals diagnosed with PKD.

Public Trust Dichotomy: Patient Confidence is High for Physicians but Low for the Institution of Medicine
While nearly three quarters of consumers have positive views of their care professionals and believe they have their best interest in mind, they might not trust what they say. This article, from OPEN MINDS community PKDnetwork, provides an overview of some of the research results that support the dichotomy of trust between consumers and their clinical professionals, and the potential negative consequences to care and public health.

Sustainability & Success In The Shift To Value

Opportunities To Advance Risk In Integrated Care

There are a lot of lessons to be learned when shifting to a value-based, integrated care delivery model. In this interview, OPEN MINDS community Integrated Care Online had the opportunity to interview Christy Dye, president of Partners In Recovery (PIR). Ms. Dye discussed some of the key lessons that were learned when PIR made the shift to integrated care, as well as the key competencies that were necessary for managing risk and maintaining organizational success.

Does Your Strategy Prepare You For Success In A Value-Based Market?
There are two challenges that consistently remain top-of-mind for executives of provider organizations – increasing organizational impact and ensuring financial sustainability while moving to value-based care contracting. This article, from OPEN MINDS community Value-Based Care for Behavioral Health, provides an analysis of the major factors driving provider organizations towards value and outlines the key competencies organizations you need to consider to achieve success in a value-based world.

Free Self-Paced Webinar Series: Preparing for Value-Based Reimbursement

Making sure your organization is prepared for the shift to value-based reimbursement is critical – but how do you prepare for VBR while also continuing effective service delivery? Listen to industry experts Ken Carr, senior associate at OPEN MINDS, Richard Louis III, western region vice president of OPEN MINDS; and Melissa Giampietri, senior account executive at Qualifacts outline the main competencies and tools your organization needs make a successful transition in these five webinar sessions published on the OPEN MINDS community Value-Based Care for Behavioral Health.

Implementing Value-Based Care Through The Certified Community Behavioral Health Model: A Value Based Care Community Interview With Chad Van Houten
Preparing for value-based reimbursement in terms of care delivery includes a new focus on service delivery through care coordination and integration. One approach to succeeding with this new model is the Certified Community Behavioral Health Clinic. This interview with Chad Van Houten, chief financial officer, Zumbro Valley Health Center, outlines some of the opportunities and challenges experienced while implementing value-based services.

Ready Or Not: Value-Based Reimbursement Is Here

Succeeding with VBR often requires executive teams to take another look at their organizational infrastructure, which includes technology and the workforce. This article, from the OPEN MINDS community Integrated Care Online, provides a roadmap for implementing the necessary technology to support value-based care delivery and ensuring you have the right staff to achieve the new mission.

And for more, join us for the upcoming web briefing Beyond The Core 4: What You Need To Survive A Value-Based World – Results Of The 2019 National Behavioral Health Electronic Health Record Survey on January 28 at 12:00 pm. You’ll hear the findings of our new 2019 Behavioral Health EHR Survey presented by Credible Behavioral Health Software Founder and Chief Executive Officer Matthew M. Dorman, along with OPEN MINDS Senior Associate, Joseph P. Naughton-Travers, Ed.M.


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