Executive Briefings | May 27, 2011
What Is Your Quality Ranking?
May 27, 2011
The emergence of rating systems—and their use by consumers in making choices—is continuing to grow. Many people check the web site Rotten Tomatoes when making a decision about which movie to see. Zagat is a "go to" place for planning a vacation – and now they are making forays into health care (see WellPoint Teams . . .