Executive Briefings | February 16, 2013
5 Steps To Improve Your Consumer Performance Rankings
This past week at the 2013 OPEN MINDS Performance Management Institute provided a good look at the many types of performance metrics that are being gathered – and how to use new tech tools and metrics-based management to improve that performance. (For more information, see Best Practices In Maximizing The Value Of Your Team: How To Measure & Manage Clinical Staff Productivity).
At the start of the institute, I wrote a piece about the growing trend for newspapers and other media outlets to . . .