Executive Briefings | January 21, 2014
Answering The Capacity Question In Your Market
How much competition do you really have? And is it enough to serve the market? This "system capacity" measure is another one of those fundamental metrics that affects organizational performance. In this context, service capacity is essentially the "maximum amount" of a service that can be delivered over a period of time. System-wide service capacity analysis shapes strategy decisions (creating a service in an "under-capacity" market) and drives market rates (falling rates in markets with excess capacity and premium prices in areas of shortage). Capacity is also an issue on an individual organizational basis with regard to economy . . .