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By Monica E. Oss

January 13, 2010

Towards the end of last year, we ran a series on “the state of management” in the health and human services field (Misunderstood Motivations Lead To Bad Management Decisions all members). This prompted a lot of discussion from our readers about their own experiences, the state of management education, the health care policies that impact management decisions, and a variety of other topics.

In light of that discussion, my colleague, OPEN MINDS Senior Associate William Organek, delved further into the topic in the December newsletter with his article, Is “Management” Your Organization’s Problem? Overcoming the Management Deficit in Health & Human Services .

Bill provided the following five questions that executive teams of provider organizations should ask themselves about their management teams:

  • Do we have a viable, clearly described organizational value proposition with specific strategic objectives and a tactical plan to achieve those objectives?

  • Do we have an organization-wide understanding of and commitment to that value proposition?

  • Do we have alignment between this value proposition and the goals and objectives of individual managers and their teams?

  • Do we understand the relative importance of the three elements of the manager triangle in each management position in our organization?

  • Do we act on that understanding, and promote individuals to management roles who have a good set of management skills?

As we all know, a management team has the ability to make or break an organization. And these questions will give you a starting place as you consider your management team’s ability to truly benefit your organization.

If you have any questions about management in the health and human services field, or would like to share some of your your own experiences, e-mail us at


Monica E. Oss
Chief Executive Officer, OPEN MINDS

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To read more about management, see: Will Your Leader Limit Your Future? all members 

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