One of the most important roles the executive team of any provider organization has is to prepare their organization for the changing market and to strategically position their organization to succeed. It was with this in mind that I reached out to the OPEN MINDS team with two deceivingly simple questions: "What was the biggest challenge for provider organizations in 2018?" and "What is the biggest challenge for provider organizations as we look ahead to 2019?"
The answers we received reinforce the importance of change management in a fast-pace environment. The change drivers? Our team identified three . . .