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By Monica E. Oss
Consumers making their own appointments online, receiving a text message reminder about their upcoming appointment, and receiving an email with the necessary forms they should fill out before they come into the office. Consumers living in the community with remote monitoring of their vitals; smartphone app reminders to take medications and complete online wellness exercises; and a companion robot to monitor their interactions and movement in the house. Consumers completing their med checks via telepsychiatry and speaking with a therapist via smartphone at any hour of the day... This is the tech-enabled consumer of the future. For provider organizations . . .
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