Success with strategy in health and human services has changed quite a bit over the past decade. Changing reimbursement models, consumerism, new disruptive competitors, and consolidation (among other factors) are remaking the landscape—and the parameters for organizational sustainability. As the market has evolved, our model for strategic planning at OPEN MINDS has changed as well. Our approach to strategy has three phases— landscape analysis and strategy development, strategy implementation planning, and . . .