Newsletter Articles | February 23, 2014
Metrics-Based Management – Fine Tuning Your Strategy & Your Operations
"The temptation to form premature theories upon insufficient data is the bane of our profession." I love this quote from the famed Sherlock Holmes because it can be applied to so many other professions aside from detective work. I think it is particularly apt when it comes to service provider organizations in the health and human service field. The lack of data-driven decision making is a historically common practice in our field. Tradition and preference are often given more importance when it comes to making decisions about staffing, budgets, service lines, etc. And this is where we run into . . .