Walgreens and telehealth provider MDLIVE introduced a new telehealth offering that will give Walgreens website users 24/7 access to U.S. board-certified doctors through its mobile application. As of the December 8 launch, the service is available to users in California and Michigan, with plans for rollout to additional states and markets over time. Available in both iOS and Android versions of the Walgreens mobile app, this original platform enables users to consult virtually with MDLIVE physicians for a range of acute conditions.
Last year, Walgreens launched its Pharmacy Chat feature, which allows users to chat live 24/7 with members of its pharmacy staff, as part of its telehealth platform. This new service signifies an evolution and expansion of the platform by adding virtual doctor visits and ultimately, the program allows for adaptation based on varying customer needs and provides increased access to care.
This was reported by Walgreens on December 8, 2014.