Twilio, a cloud communications platform, announced that Twilio Programmable Video will power Zocdoc’s new free, HIPAA-compliant telehealth video solution. Any provider organization can sign up to use Zocdoc’s Video Service, powered by Twilio, to facilitate all of their virtual appointments, whether their consumers schedule a video visit through Zocdoc or not.
Twilio has seen a surge in usage across the platform in response to COVID-19, including a more than 850% increase in peak concurrent participants on its video products and a more than 500% increase in daily video minutes compared with pre-February levels. Usage of Twilio’s platform across its health care customers is up more than 90% since its February pre-COVID-19 averages.
Twilio is offering three months of free use of its Video product for customers in the healthcare space as well as education and non-profit sectors responding to the crisis if they sign up before June 30. Twilio supports HIPAA eligible workflows on Twilio SMS, Voice, SIP, and Video.
Founded in 2008, Twilio is a cloud communications solutions company headquartered in San Francisco, California. Twilio supports communications worldwide with twenty-four offices in fourteen countries.
Zocdoc is a tech company that helps connect consumers with in-network physicians, instantly book appointments online, obtain reminders for upcoming appointments and preventive check-ups, fill out their paperwork online, and more. Zocdoc is free for consumers and available across the United States via Zocdoc.com or the Zocdoc app for iPhone and Android.
This was reported by Twilio on May 13, 2020.
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