In response to the COVID-19 pandemic, SuperCare Health and Optum collaborated to create a COVID-19 Telemonitoring Program that allows symptomatic individuals to be monitored and to recover in their homes, avoiding unnecessary hospitalizations. According to Curtis Sather, M.D., medical director and pulmonologist at Optum, SuperCare Health was contacted in the early stages of developing the COVID-19 monitoring program, knowing close respiratory monitoring would be vital in setting up alternative care for people who were confirmed for, or potentially had, COVID-19 but didn’t require hospitalization.
Paula Dahl, executive vice president of strategy and business development, emphasized that SuperCare Health is a respiratory disease management company that has specialized in and has developed a variety of programs for people with respiratory conditions for years, so it was a natural progression to adapt these proven clinical models to assist individuals with COVID-19 in this time of crisis. Ms. Dahl credits part of SuperCare Health’s ability to deploy a solution for individuals with COVID-19 to the fact that SuperCare already had the framework established within their iBreathe COPD readmission prevention program™. The clinical pathway included the ability to spot check SpO2 blood oxygen saturation, capture daily health monitoring question responses based on the Borg dyspnea score, and other activities of daily living to the SuperCare Health Clinical electronically. This daily tracking allows SuperCare Health teams to intervene in the individuals’ care promptly and appropriately, work with the Optum teams on escalations and ongoing communication aimed at helping this high-risk individual population get the care they need.
SuperCare Health is a comprehensive high-touch, high-tech, post-acute health care organization that manages chronic care individuals and provides a broad range of therapies including ventilation, oxygen, CPAP/BiPAP, medication optimization, and airway clearance and mobilization. Utilizing mobile technologies combined with clinical services, SuperCare Health has proven cost savings that reduce hospital readmissions and offer shared savings for payers.
Optum, part of the UnitedHealth Group family of businesses, is a health services and innovation company powering modern health care by connecting and serving the whole health system across 150 countries. Optum serves more than 100,000 physicians, practices, and other health care facilities, as well as 127 million individual consumers.
This was reported by SuperCare Health on July 6, 2020.
Contact information: SuperCare Health, 8345 Firestone Blvd, Suite 210, Downey, California 90241; 888-260-2550; Website: https://supercarehealth.com
Contact information: Optum, Corporate Headquarters, 11000 Optum Circle, Eden Prairie, Minnesota 55344; Website: www.optum.com