The Rite Aid Corporation announced the launch of RediClinic Express, in partnership with InTouch Health, a leading telehealth company that offers health care provider organizations solutions to efficiently deliver virtual care. Rite Aid will leverage InTouch Health’s virtual care software platform, SoloTM by InTouch, to power the virtual health program to connect consumers to clinicians via RediClinic Express kiosks located in Rite Aid stores. Consumers will be able to speak with RediClinic clinicians directly via a secure, two-way high-definition audio/video connection.
RediClinic Express delivers an enhanced assessment with integrated medical devices and point-of-care testing, distinguishing the solution from other virtual offerings. Medical visits in a RediClinic Express, with the help of trained medical assistants, utilize the same diagnostic equipment used during face-to-face examinations, such as an otoscope, dermascope, and stethoscope. Ultimately, the advanced technology provides an interactive consumer experience where consumers are able to see exactly what the clinician is viewing, utilizing diagnostic equipment and point-of-care testing, helping to increase understanding and build trust between the consumer and clinical professional.
Rite Aid launched its first RediClinic Express kiosks in Drexel Hill and West Chester, Pennsylvania and will launch three additional locations in Langhorne, Huntingdon Valley and Narberth, Pennsylvania. These locations will initially offer high-quality, value-based medical care for illnesses including flu, strep, urinary complaints, and preventive and wellness visits, such as travel healthy consultations for individuals 18 months and older.
Consumers will have the ability to schedule appointments online, utilize a self-service touchscreen for check-in, or speak with the kiosk’s clinical assistant upon arrival for an appointment. Following check-in, consumers are escorted to a private kiosk where their vital signs are taken by the clinical assistant and they are asked to fill out a medical questionnaire. Once those steps are completed, the consumer is matched with a clinician who will review their intake form and medical history from their remote location and then initiate the virtual care visit. During the virtual care visit, the clinician may diagnose the consumer and determine the appropriate course of treatment. If required, the clinician will submit a prescription to the individual’s pharmacy of choice.
Rite Aid Corporation is one of the nation’s leading drugstore chains with 2,466 stores in 18 states and fiscal 2019 annual revenue of $21.6 billion. Rite Aid has a personal interest in consumers’ health and wellness and delivers the products and services they need to lead healthier lives.
InTouch Health provides the most reliable, dedicated cloud-based network and virtual care solutions that ensure connectivity for health systems, provider organizations, and consumers at all times. InTouch Health supports more than 2,500 care locations around the world – including many of the top 20 health systems – as they deploy telehealth programs across their enterprises. InTouch Health has surpassed 2.2 million network sessions, which includes 1,000,000 telehealth virtual care sessions over the InTouch Telehealth Network.
This was reported by Rite Aid Corporation on July 29, 2019.
Contact information: Christopher Savarese, Director, Public Relations, Rite Aid Corporation, 30 Hunter Lane, Camp Hill, Pa 17011; 717-975-5718; Website: www.riteaid.com
Contact information: InTouch Health, 7402 Hollister Avenue, Santa Barbara, California 93117; 805-562-8686; Website: http://intouchhealth.com