New York Presbyterian Taps American Well To Subtly Power Their App-Based Virtual Visits

New York Presbyterian (NYP) has added a new capability to its suite of digital health tools with the integration of American Well into its NYP OnDemand app, offering patients video consultations via two clinic services called Digital Urgent Care and Virtual VisitNow. This is the latest feature in the NYP OnDemand service, which launched in July and has been gradually adding new features.

The key feature of the collaboration is that American Well’s role is relegated to the background. The telemedicine company’s SDK powers the visits, but the experience to the patient is indistinguishable from the rest of . . .