The National Quality Forum (NQF) recently endorsed two surveys developed by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). The surveys are designed to assess satisfaction among assisted living residents and their loved ones.
Known as “CoreQ,” the surveys are currently the only recognized surveys pertaining to satisfaction measures for assisted living residents. Specifically, the CoreQ surveys measure peoples’ experiences with staff, care, and their overall satisfaction, while also inquiring about the quality of the food they are provided. According to statements from NCAL leadership, the organization believes NQF’s endorsement will bring consistency between assisted living providers in capturing important feedback from health care consumers and their families.
The National Quality Forum (NQF) is a non-profit, non-partisan, membership-based organization that works to catalyze improvements in health care. NQF promotes consumer protections and health care quality through measurement and public reporting.
This was reported by Provider on January 17, 2019.
Contact Information: National Quality Forum, 1030 15th Street Northwest, Washington DC, 20005; (202) 783-1300; Website: www.qualityforum.org