Industry Bulletins | October 21, 2020
Lyft Integrates With Epic To Allow Health Care Provider Organizations To Schedule Rides Directly From Electronic Health Record
The ride-sharing app Lyft partnered with electronic health record (EHR) company Epic to allow health care provider organizations using the Epic EHR to schedule rides for consumers directly from the EHR. Lyft for Epic integrates "Lyft Concierge" directly into the Epic EHR. By scheduling through the EHR, the consumer and appointment information will pre-populate in the ride request form. Consumers do not need to have access to the Lyft app on a smartphone.
Many health systems in the United States use Epic, and nearly 30% of them already partner with Lyft for their non-emergency medical transportation (NEMT . . .