Accolade and Humana Inc. announced an expansion of their existing partnership that includes a $20 million strategic investment from Humana. The investment comes as Humana affirms its commitment to advance member engagement within its offerings for commercial employer groups, leveraging Accolade to strengthen its consumer-optimized health platform. Humana with Accolade is currently available in the Milwaukee, Wisconsin, and Cincinnati, Ohio areas.
The companies are expanding their March 2019 partnership agreement to create personalized and simplified member experiences and leverage new opportunities around solution flexibility, service delivery, partner integration, and economic value in health care. The strategic investment will allow the two organizations to tailor the Humana with Accolade solution for a broader base of fully-insured and ASO prospects and clients. The investment will enable robust integrations and seamless engagement options that make it easy for new members to access convenient and affordable care. Humana and Accolade will also significantly expand geographies in 2020 and beyond, while building out the teams needed to support product and market expansion.
Humana recognizes the value of a strengthened relationship with Accolade based on the Accolade service model, supported by an advanced machine learning and intelligence engine that produces highly personalized services across an entire member population. With dedicated Health Assistants and Clinicians, mobile and online messaging, a fully integrated benefits center, member activation campaigns, and intelligent insights, Accolade shows an increase in program utilization among its members, as well as member satisfaction and cost savings for its employer customers, while reducing complexity, time, and waste.
Humana with Accolade brings employers and their health plan members the benefit of Humana’s network and innovative medical, dental, pharmacy, Employee Assistance Program, Work-life Services, and Go365 wellness reward program capabilities, together with Accolade’s robust member engagement services and integrated health and benefits partner programs. With a mission to dramatically improve member engagement, experience, outcomes, and costs in health care, Humana with Accolade leverages an open and intelligent platform and a personalized advocacy solution to create a whole person, whole population health offering for its self-funded employer clients, their employees, and families.
Accolade is a leader in personalized health and benefits solutions that can dramatically improve the experience, outcomes and cost of health care for employers, health plans and their members. With a unique blend of compassionate advisors, clinical experts, and intelligent technologies, Accolade engages individuals and families in their health, establish trust, and influence their decisions at every stage of care. Accolade offers a range of solutions that connect a wide array of personal health data and programs to present a single point of entry to the most effective health and benefits resources, while coordinating with providers at every step.
Humana Inc. is committed to helping millions of medical and specialty members achieve their best health. The successful history in care delivery and health plan administration is helping us create a new kind of integrated care with the power to improve health and well-being and lower costs. Humana Inc.’s efforts are leading to a better quality of life for people with Medicare, families, individuals, military service personnel, and communities at large.
This was reported by Accolade on October 10, 2019.
Contact information: Humana, Inc., 500 West Main Street, Louisville, Kentucky 40202; 800-486-2620; Website: www.humana.com