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The Cleveland Clinic’s latest telemedicine service is designed to allow patients to see a doctor, nurse, or other provider for quick complaints such as colds, flu, rashes, or urinary tract infections. The service, MyCare Online, will require a one-time download of a free app called Cleveland Clinic MyCare for mobile phones or iPads. After registering and providing billing information, patients can log in at any time and request care. The service costs $49, and it lets patients in Ohio remotely connect to a doctor, nurse, or other specialist at the Clinic within one minute. The program has built-in analytics that allow the health system to keep track of how many people are accessing the service, what kind of help they need, and how long they wait.

This was reported by the Cleveland Plain Dealer on June 11, 2015.

Contact Information: Eileen Sheil, Executive Director, Corporate Communications, Cleveland Clinic, 9500 Euclid Avenue – JJN4-01, Cleveland, OH 44195; 216-444-8927; E-mail:; Website:

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