Centene Corporation, which offers Medicare Advantage plans nationally through the WellCare and Allwell brands and locally through the Health Net brand, announced new efforts to help support its nearly 1 million Medicare Advantage members during the COVID-19 pandemic. Beyond COVID-19-related testing and treatment, the company is waiving all cost sharing for in-network primary care, behavioral health, and telehealth visits for the remainder of the calendar year. WellCare is also offering its Community Connections Help Line, available to anyone in need of help beyond medical care, as well as expanded benefits including extended meal program benefits, over-the-counter (OTC) allowances, and annual wellness visit incentives to help members in need of extra support.
The company will now waive in-network primary care costs for all primary care visits, as well as the costs for outpatient, non-facility-based behavioral health visits. It is also extending telehealth cost share waivers for all telehealth visits—primary care and specialty—including behavioral health, for in-network provider organizations through 2020. Medicare members with state benefits will continue to receive support through coordination with their states.
The company is also offering a number of expanded benefits to help older adults address issues such as food insecurity, out-of-pocket medical costs, and medication assistance. WellCare’s Community Connections Help Line, a toll-free line available to anyone in need, is staffed by peer coaches and support specialists who can refer individuals and caregivers in need to a database of more than half a million social services in local communities across the country. To help further remove any financial or food-related barriers to care, Medicare Advantage members may be eligible for the following expanded benefits for the remainder of 2020 including extended meal benefits, annual wellness visit incentives, and additional OTC benefits.
Centene Corporation, a Fortune 100 company, provides fully integrated, high-quality, and cost-effective services to government-sponsored and commercial healthcare programs, focusing on under-insured and uninsured individuals. Centene also serves several international markets, and contracts with other health care and commercial organizations to provide a variety of specialty services focused on treating the whole person.
This was reported by PR Newswire on May 20, 2020.
Contact information: Centene Corporation, Centene Plaza, 7700 Forsyth Boulevard, St. Louis, Missouri 63105; 314-725-4477; Website: www.centene.com