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Catasys, Inc. announced that it is expanding the use of its OnTrak solution to help identify and address loneliness. Catasys is confronting the epidemic of loneliness with a combination of artificial intelligence an human interaction by developing a natural language processing and machine learning capabilities to identify loneliness among eligible members of its OnTrak solution, based on the actual interactions of members and their Care Coaches.

Catasys’ integrated, technology-enabled OnTrak solution–contracted with a growing number of national and regional health plans–is designed to treat members with behavioral conditions that cause or exacerbate co-existing medical conditions such as diabetes, hypertension, coronary artery disease, and congestive heart failure, which result in high medical costs. OnTrak integrates evidence-based psycho social and medical interventions delivered either in-person or via telehealth, along with care coaching and in-market Community Care Coordinators. The program improves member health and delivers validated cost savings to healthcare payers of more than 50 percent for enrolled members. OnTrak is available to members of several leading health plans in Alabama, California, Connecticut, Florida, Georgia, Illinois, Iowa, Kansas, Kentucky, Louisiana, Massachusetts, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia and Wisconsin.

Sentiment analysis, leveraging the latest technological breakthroughs, is being applied to enable Catasys to best support its members suffering from loneliness. When a member suffering from loneliness enrolls in the OnTrak program, they receive a range of interventions “fingerprinted” for their unique needs. Care Coaches, in-market Community Care Coordinators and specially trained psycho-social and medical providers are a part of this solution. OnTrak Care Coaches are experts at building trust-based relationships with members and coaching them on where and how to develop meaningful relationships. OnTrak psycho-social and medical providers address the behavioral health drivers of loneliness including depression, anxiety, poor sleep, grief, and transitions.

Catasys, Inc., a leading artificial intelligence and technology-enabled health care company harnesses proprietary big data predictive analytics, artificial intelligence and telehealth, combined with human interaction, to deliver improved member health and validated outcomes and savings to health plans. Our mission is to help improve the health and save the lives of as many people as possible.

This was reported by Business Wire on May 9, 2019.

Contact information: Cathy Finley, Catasys, Inc., 11601 Wilshire Boulevard, Suite 1100, Los Angeles, California 90025; 310-444-4308; Email:; Website:

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