Blue Cross and Blue Shield of North Carolina (Blue Cross NC) and Quartet announced a new statewide initiative that will work to integrate mental health into primary care. The two companies will support collaborative care teams at the local level, placing both primary care and mental health providers at the center of consumer care. This integrated care model will improve access to mental health care, in turn improving consumer health outcomes.
Blue Cross NC and Quartet will jointly engage primary care physicians and mental health provider organizations to build a robust treatment network for addressing whole health across North Carolina. Quartet’s virtual, data-driven platform will assist primary care physicians to manage the needs of consumers including those that historically have been unaddressed, by easing administrative burdens while elevating the practice of holistic care. Once connected with mental health treatment, the primary care physician remains part of the coordinated care team. Additional services available through Quartet will include a vetted group of local mental health specialists, live psychiatry consults for provider organizations, data-driven best practices, and customer service support for consumers.
This collaboration highlights Blue Cross NC’s commitment to building an innovative strategy to address mental health and addiction, and its recognition of Quartet as a key element of its shift to a value-based system. Together, the two companies will focus on helping primary care professionals identify consumers with underlying mental health conditions through the combination of Blue Cross NC practice support and Quartet’s technology platform, physicians will have the support they need to diagnose consumers. The collaboration will give physicians data and resources easy referral to a trusted network of mental health provider organizations.
Quartet Health is a health care technology and services company on a mission to improve the lives of people with mental health conditions. The collaborative technology and range of services bring together physicians, mental health providers, and insurance companies to effectively improve consumer health and drive down health care costs. Quartet is headquartered in New York City and is currently operating in several markets across the United States, including Pennsylvania, Washington, Northern California, New Jersey, North Carolina, Louisiana, and Illinois.
Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association. Blue Cross and Blue Shield of North Carolina improves the health and well-being of their customers and communities through innovative health care products, insurance, services, and information to more than 3.8 million members.
This was reported by BlueCross BlueShield of North Carolina on January 24, 2019.
Contact information: BlueCross BlueShield of North Carolina, 1965 Ivy Creek Boulevard, Durham, North Carolina 27707; 919-765-3005; Website: www.bluecrossnc.com
Contact information: Quartet Health, Bryant Park, New York, New York 10018; 877-258-4010; Website: www.quartethealth.com