Effective March 16, 2020, Blue Cross and Blue Shield of Alabama is expanding telehealth coverage. This expansion allows physicians, physician assistants, nurse practitioners, and behavioral health practitioners to provide medically necessary services via telephone consultation. The organization continues to monitor the outbreak of the novel coronavirus disease 2019 (COVID-19) in Alabama. In response, Blue Cross is expanding telehealth to ease access to appropriate medical services for their customers.
Telehealth is appropriate for consultations and visits for low complexity or routine health conditions. It is also used for ongoing health evaluations and care management. This includes acute illnesses or chronic disease management that, based on the professional’s medical judgment, can be managed over the phone. Telehealth gives consumers the option to receive their care remotely to limit their exposure to COVID-19 and other illnesses, and serve as an initial screening for those who may need testing for the coronavirus.
Blue Cross and Blue Shield of Alabama is an independent licensee of the Blue Cross and Blue Shield Association. Blue Cross and Blue Shield of Alabama has insured Alabamians for 82 years, and offers coverage plans to corporations, individuals, and the senior market.
This was reported by Blue Cross and Blue Shield of Alabama on March 17, 2020.
Contact information: Blue Cross and Blue Shield of Alabama, 450 Riverchase Parkway East, Birmingham, Alabama 35244; Website: www.bcbsal.org