Amazon acquired Health Navigator, which becomes part of Amazon Care its pilot health care service program for employees. Health Navigator’s platform was created to be integrated into online health services, including telemedicine and medical call centers, to standardize the process of working with consumers. Its platform includes natural language processing tools for documenting health complaints and care recommendations, and is integrated into apps with application programming interfaces (APIs). Financial terms of the acquisition were not disclosed.
This is the second health startup acquired by Amazon. The first was online pharmacy PillPack, purchased by the company in 2018 for slightly less than $1 billion. PillPack’s services have also been integrated into Amazon Care, which offers deliveries of prescriptions with remotely communicated treatment plans.
Health Navigator sets the standard for digital health clinical content quality, across multiple channels and the continuum of care, improving the consumer and health care professional experience, from the presenting complaint to the final diagnosis and treatment. Health Navigator works with eHealth, telemedicine, and other health care companies to provide evidence-based digital health information content that improves consumer experience and care.
This was reported by Tech Crunch on October 23, 2019.
Contact information: Health Navigator, 321 8th Avenue, Chicago, Illinois 60525; Website: www.healthnavigator.com