Industry Resources | February 15, 2013
The Performance Measures That Matter: Keys To Competitive Advantage In A Market Focused On A Cost Curve
On February 15, 2013, Monica E. Oss, Chief Executive Officer, OPEN MINDS gave this presentation at the OPEN MINDS 2013 Performance Management Institute (PMI) in Clearwater, Florida. In this closing keynote session, Monica Oss discusses how the industry practices for measuring the performance of health and human service professionals, service organizations, and systems has evolved as well as the tools your organization needs to out-perform the competition.
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